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Customer Care / ORDERS & RETURNS POLICY

CUSTOMER SERVICE

Whereever you choose to shop with FEINFEIN.com, you can be sure that our prime concern is to ensure the satisfaction of our customers worldwide. Our services reflect the high quality standards that distinguish our creations. They contribute to the long-lasting durability of your jewelry item. If you need any help to resolve an issue with your order please contact us by e-mail: hello@feinfein.com or by phone: +48 600 102 330 / +48 602 216 580.

ORDERS AND RETURNS POLICY

If for any reason you are not fully satisfied with your purchase, you may return your item within 14 days after the day you received your order. Before returning your purchase, please contact us by e-mail: hello@feinfein.com or phone: + 48 600 102 330, to initiate the return process. Jewelry must be unworn, in original condition and packed safetly. Please note that personalized products and special orders cannot be returned. Your account will be promptly credited and money refunded upon receipt of your item. Shipping charges are non-refundable.

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